FAQ

We will add new items as they come in and let you know on Twitter (@plastics_en).

I cannot download and import files with certain file extensions from my cloud storage services (Dropbox、Google Drive、OneDrive etc.)

Most of the time, the problem will be resolved by restarting your iOS device (This seems to fix an issue between iOS and the file provider extension of the app from your cloud storage service). Before doing this, please make sure that you have the latest version of the app from your cloud storage service installed.

I cannot find the "Booklover" folder in iCloud Drive!

If you cannot see the "Booklover" folder in iCloud Drive (which should be created by the app automatically), please try the following steps.

  1. Select an arbitrary book via the top-right "Select" in the Library.
  2. Tap "Action(Share)" button at the bottom right (the one with an arrow sticking from a box).
  3. Tap "Relocate to iCloud Drive".
  4. The book will be moved (relocated) to iCloud Drive. The "Booklover" folder will be automatically created in iCloud Drive at the same time.
  5. From then on, files in the "Booklover" folder will be synced.

The book you have moved to iCloud Drive can be moved back to Local (device) by selecting the book again in the Library, and tap "Relocate to Local" in the Action(Share) menu.

I have created a folder named "Booklover" in iCloud Drive, but my files in the folder do not get synced!

Please do not create the folder by yourself. It should be created automatically by the app when you have installed Booklover 2.6.0 or later.

The automatically-created "Booklover" folder should have a little Booklover icon on it when viewed in the Files app of iOS.

If you cannot find the folder, it may be because of the bug in the version 2.6.0. Please try the steps described in the question above. We will try to fix the issue and make sure that the "Booklover" folder will be always created automatically in the future versions.

My book files in the "Booklover" folder in iCloud Drive do not get synced!

If iCloud Drive synchronization stopped for unknown reasons, trying either or both of the followings may solve the problem.

  • Turning iCloud Drive off once and then turning it back on in the iOS "Settings" on your device.
  • Restarting the device

(It may take a while before iCloud Drive start synchronizing after you have turn it back on. Please also see the question below.)

My book files in the "Booklover" folder in iCloud Drive do not get synced after I have enabled iCloud Drive.

It may take a while before iCloud Drive start synchronizing your files first time after you have enabled it. (It could take more than 30 minutes according to our tests.) You can check if your files has got synced in the Files app (in iOS 11+).

I cannot see the cloud storage service I use when I tapped the Download icon in the Library toolbar.

You need an app provided by your cloud storage service installed on the device to download a book from your cloud storage service in Booklover. For example, if you have your files stored in Dropbox, download and install the Dropbox app from the App Store. Tap the Download icon again after having installed the compatible app. Now you should be able to see the name of the service/app on the list.

What is a DRM-free eBook?

eBooks sold by online bookstores such as Amazon are usually with DRM (Digital Rights Management), which restricts them to be accessed only by their specific applications or devices. However, there are many stores or organizations that sell or publish them with no DRM imposed on them. Those DRM-free eBooks can be viewed freely on any devices or applications as long as they are compatible with the file format of the book. We expect that there will be more and more sellers or publishers who provide such DRM-free eBooks in the future, just like in the music market. With Booklover, you can currently view DRM-free eBooks in PDF format, or ones in CBZ(ZIP)/CBR(RAR) that has sequential image files archived in them.

Can I view a book in ePub format with Booklover?

Not yet with the current version we are afraid.

Can I have status/settings/metadata of my eBooks in Booklover synced among my other devices?

Not yet with the current version we are afraid.